What access permissions does the IT team need to configure?
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The counsellor will need access to the CounselPRO database.
- If the database is stored in Google Drive Shared Drive then the user will need to have Google Drive for desktop configured and installed.
- If the database is stored in Sharepoint then the user will need to have the sharepoint site synced to their computer.
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The counsellor will need user permissions to be able to install applications to the %Appdata% folder.