Keep the student's usual counselor informed
A student’s usual counsellor has a deep connection with the student and is aware of all aspects of their care.
However, sometimes the usual counsellor is not available the day a student needs a consultation. Make sure that they are always in the loop by allowing the usual counsellor to see all of the student’s consultations across all counsellors.
Note: This feature is off by default and can be enabled after the consent of the schools counselling team.